Return Policy
We want you to be satisfied with your purchase. If for any reason you are not satisfied, please review our return policy.
Return Period
Items can be returned within 14 days of the purchase date, provided they are undamaged, in their original packaging, and unused.
Return Conditions
- The item must be in its original packaging
- The item must be undamaged and unused
- Proof of purchase (receipt or order confirmation) must be provided
- The item must not be damaged due to the buyer's fault
Non-Returnable Items
- Items made to individual order
- Items that have been used or damaged
- Items without original packaging
Return Process
- Contact us via email or phone, stating the order number and reason for return
- We will confirm the return and provide instructions
- Deliver the item to our address or arrange for courier service
- After receiving and inspecting the item, we will issue a refund within 5–10 business days
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 3 days of receipt. We will arrange for an exchange or a full refund at no additional cost.
Contact Us
- Email: info@latosb.lv
- Phone: listed on the contact page